I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to plenty of issues to uncover me A further flight also to reroute my luggage. Gary was pleasant and helpful and quiet, and I really appreciated how challenging he labored to help me.
The entire crew team was great , but this male went beyond the jobs expectations and must be praised and acknowledged. I’m also joyful we receive a snack again.
My problem is the fact AA long responded to my problems and lies about causes the I had been bumped of flight.
I just completed emailing a challenge to consumer resolutions but accidentally strike some thing and my information disappeared; did you receive it?
My issue was a bag which was overweight. A single lady held declaring I could only acquire 50 lbs, regardless if I advised her I had been pleased to pay overage expenditures. This other girl wasn't far too helpful. Nonetheless, Nina Kong went genuinely out of her technique to help me… calling for information, seeking factors up…she even helped me shift the bag to a secure locale when I went by way of it to view if I could rearrange and pull some weight out.
I won't ever be use AA once more!! I booked a flight for me and my son to join our family members on family vacation. Extended story small some thing came up and we've been unable to go at this time. I termed your business with above a weeks see. Canceled the struggle with cell phone rep John; who was quite polite. He did not say something about the level of cost I might be arise for canceling the flight. I referred to as back again to request with regard to the demand and I had been explained to which i could well be cost $200 by AA and $50 through the source I used to ebook the flight for every individual. That I might have a $fifteen credit rating for each particular person… I questioned to talk to her supervisor and Michelle Morgan was the person I next talked to. She was no help, I questioned to talk to her supervisor and she or he mentioned that there was no one previously mentioned her. I informed her that I was positive that there was someone earlier mentioned her. Lastly she mentioned that I could check out the customer relations web-web-site. Once again I requested her 2 times for her supervisor’s title and he or she replied client relations. I all over again advised her I preferred the identify of her immediate supervisor, the person that she claimed to…the name provided was Jalia Elisidi .
Remember to look into this so other passengers gained’t possess the similar expertise…..I would love a reply from You furthermore may..
Never ever I repeat never will I choose American Airways. All over again.Fully unprofessional staff members from your ticket agent to flight attendants. All the jokes I have read about it remaining a †cattle hauler †airline is unfortunately real in my latest working experience.extremely unfortunate.
I set inside of a ask for very last September to use my ticket at a later date. I however had unexpected emergency gall bladder surgery two days in advance of my flight. I named promptly to Web Site Allow the American Airways know and was instructed that they would be no reimbursement, which was high-quality, I just desire to use the ticket at a later day. I put my request in and I've however not listened to everything within the airlines.
This is often my 1st practical experience with American Airways and it has been the worst! My best friend and I took a family vacation to St. Maarten and there has been nothing at all but trouble since the return flight. Initially, they couldn’t locate her reservation and attempted to rates her $1,a hundred for just a flight she presently paid for. Then, I had been forced to pay for a 2nd checked bag, Even though I have Normally been ready to check the bag. Following, my flight (2119) was delayed for more than an hour. NOW I'm on my connecting flight from MIA to ATL and THIS flight is delayed above an hour. Does America Airways know We've lives…friends and family picking us up in the airport?
I used to be distressed by the event — I had prescription drugs in that baggage, and was most nervous about owning it sent.
I would like to make this report back to you. I was surprised that I was struggling to come up with a report by mobile phone. Sallianne Dale
My complaint is, on March 8th. My luggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it experienced arrived, it was sent. Even so, the luggage were wrecked and taped up. I identified as in a very grievance immediately. I were givin quite a few cell phone figures and also the firt one was only a recording to depart my cellphone and another person would get back again to me.
Okay…I not long ago purchased a ticket to fly solo to see my family members! YAY…. I read through the good print, and clicked on all baggage prices to find out if there will be any.